Select Location

Choose your city or area

Use current location
Tap to detect

Login to save your addresses and book services anywhere.

Login / Register

FAQ

Answers to the most common questions about our services.

Q1. What is Medinzy? ▾
Medinzy Health Services is a home healthcare platform that provides professional medical support, nursing care, patient attendants, elderly care, physiotherapy, and healthcare assistance at patients' homes.
Q2. What services does Medinzy provide? ▾
Our services may include:

Home Nursing Care
Elderly Care Services
Patient Care Attendants
ICU Care at Home
Post-Surgery Care
Physiotherapy at Home
Medical Equipment Support
Doctor Consultation Assistance
Home Healthcare Services
Q3. How can I book a healthcare service? ▾
You can book a service through Medinzy Health Services Website or contact our support team directly via phone or WhatsApp for quick assistance.
Q4. Are your nurses and caregivers trained? ▾
Yes. Our nursing staff and caregivers are selected based on qualifications, experience, and patient care standards to ensure safe and reliable healthcare support.
Q5. Do you provide 24-hour nursing care? ▾
Yes. Depending on patient requirements, Medinzy offers:

12-Hour Nursing Care
24-Hour Nursing Care
Day Shift Care
Night Shift Care
Long-Term Patient Care

.
Q6. Do you provide elderly care services at home? ▾
Yes. We offer dedicated elderly care services including:

Daily Living Assistance
Mobility Support
Medication Reminders
Hygiene Care
Companionship and Monitoring
Q7. Can I hire a patient attendant for home care? ▾
Yes. Patient attendants can assist with daily activities, feeding, mobility, hygiene, and general patient support under family guidance.
Q8. Do you provide post-hospitalization care? ▾
Yes. We help patients recover comfortably at home after surgery, hospitalization, injury, or illness through personalized care plans.
Q9. Is home physiotherapy available? ▾
Yes. Qualified physiotherapists may provide rehabilitation and recovery support at home based on patient needs.
Q10. What medical conditions do you support? ▾
Our services may support patients requiring:

Elderly Care
Stroke Recovery Care
Paralysis Care
Post-Surgical Care
Bedridden Patient Care
Chronic Illness Management
Rehabilitation Support
Q11. How quickly can services be arranged? ▾
Depending on service availability and location, healthcare services can often be arranged within a few hours to 24 hours after confirmation.
Q12. Do you provide medical equipment at home? ▾
Yes. We can assist in arranging medical equipment based on patient requirements and availability.
Q13. Are services available on weekends and holidays? ▾
Yes. Healthcare needs can arise anytime, and services may be available on weekends and public holidays.
Q14. How are service charges calculated? ▾
Pricing depends on:

Type of Service
Duration of Care
Patient Condition
Location
Special Medical Requirements

Please contact our team for a customized quotation.
Q15. Is patient information kept confidential? ▾
Yes. Patient records and personal information are handled with strict confidentiality and privacy standards.
Q16. Can I change or cancel my booking? ▾
Yes. Booking modifications or cancellations can be requested through our support team. Applicable terms and conditions may apply.
Q17. Do you provide care for bedridden patients? ▾
Yes. Specialized care can be arranged for bedridden patients including hygiene assistance, repositioning support, feeding assistance, and monitoring.
Q18. Why choose Medinzy Health Services? ▾
Patients and families choose Medinzy because of:

Professional Healthcare Staff
Personalized Care Plans
Home-Based Healthcare Convenience
Reliable Patient Support
Affordable Care Solutions
Focus on Patient Comfort and Recovery
Q19. How do I know which service is suitable for my patient? ▾
Our healthcare coordinators assess the patient's condition and recommend the most suitable care plan according to medical requirements.
Q20. How can I contact Medinzy? ▾
Website: Medinzy Health ServicesPhone: +91 9024656303Address: Chattarpur, New Delhi – 110074
Q21. Does Medinzy provide emergency medical services? ▾
Medinzy provides scheduled and ongoing healthcare support. For medical emergencies, please immediately contact local emergency services or visit the nearest hospital.
Q22. Can services be customized for individual patients? ▾
Yes. Every patient has unique healthcare needs, and customized care plans can be developed based on medical condition, recovery goals, and family preferences.
 
Q23. Is there a minimum booking duration? ▾
Minimum service duration may vary depending on the type of healthcare service requested. Contact our support team for details.
Q24. Do you provide healthcare services for senior citizens living alone? ▾
Yes. We offer monitoring, caregiving, medication support, and daily assistance for senior citizens who require regular supervision and care.
Q25. How can I share feedback about the service? ▾
You can provide feedback through the website, phone support, or directly to our customer care team. Patient satisfaction and service improvement are important priorities.

0

 Call Call